FAQ
General Practice
At Young Street Medical, our doctors are fully qualified General Practitioners (GPs) who are registered in Australia. Many of our practitioners have additional training and a special interest in integrative medicine, combining conventional medical care with evidence-based approaches such as lifestyle medicine, nutrition, and holistic health strategies. This allows us to provide personalised, whole-person care tailored to your individual health needs.
Appointments & Bookings
New patient consults range from 45 minutes to 1 hour depending on the doctor and follow up appointments are usually 30 -45 minutes.
Please bring your Medicare card, ID, any relevant medical records, test results, and a list of medications or supplements you are currently taking.
Some of our doctors have specific requirements for new patients and you will be alerted of this when booking.
If you are transferring care from another clinic or seeing one of our integrative GP’s, you are advised to do a transfer of records form and provide it to your other/old practice well in advance of your appointment. Your old practice will facilitate the transfer of your records to us securely. Our GP’s will then have access to your full patient history, including test results, and can provide you with the most comprehensive and thorough consultation.
All requests require an appointment.
Please do not call or email the practice and ask our reception team to ask your GP to provide you with a script of referral.
Dr Middleton & Dr Grey have routine requests available through HotDoc, where you can request a script or referral. – * terms and conditions apply
Yes, telehealth consultations are available for eligible patients.
Booking & Cancellation Policy
To help us manage appointment availability effectively, all new patient bookings require a $150 deposit, which will be credited toward your consultation fee.
*This deposit is only refundable if 24+ hours is given for cancellation.
For all other appointments
We appreciate your understanding and cooperation.
New Patients
Yes, we welcome new patients to Young Street Medical with the following GP’s
Dr Ammara Ayub – General medical consultations
Dr Lucinda Raudaschl – Integrative GP
Dr Selene Chew – Integrative GP
Dr Rene Dostal – Integrative GP
Your first visit is typically longer, allowing us to understand your medical history, lifestyle, and health goals in depth.
First, you will see one of our lovely nurses to take a short set of observations and a relevant medical history/update. You will then see your doctor for a comprehensive and thorough consultation. You may be referred for pathology or radiology testing and have a follow up appointment scheduled.
Fees & Billings
We are a private billing clinic.
Medicare rebates apply for eligible patients/consultation.
No. As independent providers all our doctors have their owns fees. Please visit the “about us” page for each doctor’s schedule of fees. (Or see answer to next FAQ)
Dr Charlotte Middleton
| Standard Consult: $115.00 | Medicare Rebate: $43.90 |
| Long Consult: $225.00 | Medicare Rebate: $84.90 |
| Extended Consult: $340.00 | Medicare Rebate: $125.10 |
| Extended Long Consult: $450.00 | Medicare Rebate: $202.65 |
Dr Ashley Berry
| Standard Consult: $160.00 | Medicare Rebate: $43.90 |
| Long Consult: $320.00 | Medicare Rebate: $84.90 |
| Extended Consult: $640.00 | Medicare Rebate: $125.10 |
| Extended Long Consult: $960.00 | Medicare Rebate: $202.65 |
Dr Selene Chew
| New Patient Consult: $300.00 | Medicare Rebate: $125.10 |
| Standard Consult: $100 .00 | Medicare Rebate: $43.90 |
| Long Consult: $200.00 | Medicare Rebate: $84.90 |
| Extended Consult: $300.00 | Medicare Rebate: $125.10 |
| Extended Long Consult: $400.00 | Medicare Rebate: $202.65 |
Dr Christina Gray
| New Patient Consult: $400.00 | Medicare Rebate: N/A |
| Standard Consult: $110 .00 | Medicare Rebate: $43.90 |
| Long Consult: $210.00 | Medicare Rebate: $84.90 |
| Extended Consult: $300.00 | Medicare Rebate: $125.10 |
| Extended Long Consult: $400.00 | Medicare Rebate: $202.65 |
Dr Lucinda Raudaschl
| New Patient Consult: $400.00 | Medicare Rebate: $202.65 |
| Standard Consult: $110.00 Skin check: $125.00 | Medicare Rebate: $43.90 |
| Long Consult: $210.00 | Medicare Rebate: $84.90 |
| Extended Consult: $300.00 | Medicare Rebate: $125.10 |
| Extended Long Consult: $400.00 | Medicare Rebate: $202.65 |
Dr Rene Dostal
| New Patient Consult: $400.00 | Medicare Rebate: $125.10 |
| Standard Consult: $100.00 | Medicare Rebate: $43.90 |
| Long Consult: $200.00 | Medicare Rebate: $84.90 |
| Extended Consult: $300.00 | Medicare Rebate: $125.10 |
| Extended Long Consult: $400.00 | Medicare Rebate: $202.65 |
Dr Ammara Ayub – General Consultations Only – Not Integrative Medicine
| New Patient Consult: $250.00 | Medicare Rebate: $125.10 |
| Standard Consult: $100.00 | Medicare Rebate: $43.90 |
| Long Consult: $170.00 | Medicare Rebate: $84.90 |
| Extended Consult: $250.00 | Medicare Rebate: $125.10 |
| Extended Long Consult: $350.00 | Medicare Rebate: $202.65 |
Treatment Room Fees – *Please note these fees are in addition to your consult fee
| Aclasta Infusion | $50.00 |
| Iron Infusion | $50.00 |
| MCAS Infusion | $150.00 |
| Wound Care | From $20.00 |
| Procedure | From $40.00 |
Yes.
Medicare rebates apply for eligible patients/consultations.
Generally, private health doesn’t cover any consultations eligible for Medicare rebates.
Please check with your insurance company for all claims as cover differs for each patient depending on your policy.
Integrative Medicine
Integrative medicine can support chronic conditions such as fatigue, gut health issues, hormonal imbalances, stress, and metabolic conditions, as well as cancer support and general wellbeing.
Yes, we take a tailored approach, creating individualised treatment plans based on your health history, lifestyle, and goals.
Integrative medicine combines the best of conventional medical care with evidence-based lifestyle and holistic approaches. Rather than focusing only on treating symptoms, we aim to identify and address the underlying causes of illness.
Yes. Our approach is grounded in current medical evidence. We integrate conventional treatments with complementary therapies that are supported by research and clinical experience.
Absolutely. We encourage collaborative care and can work alongside your specialists and other healthcare providers to ensure a coordinated and safe treatment plan.
Integrative medicine can benefit people at all stages of health—from managing chronic conditions to supporting preventative care and overall wellbeing. Your doctor will tailor recommendations to suit your individual needs.
These consultations are typically longer and more in-depth. We explore your medical history, lifestyle, nutrition, stress levels, and health goals to develop a personalised care plan. You may be referred to other providers who will form part of you care team.
Tests and Results
Results are discussed in a follow-up appointment to ensure you receive a full explanation and appropriate care plan. Once your GP reviews your results you may receive a txt or email to make an appointment for follow up, all appointments are triaged appropriately.
All results requiring dicussion must have an appointment booked.
*Please note reception staff cannot supply a copy of your results to you without authority from your GP.
Privacy & Care
Yes, we strictly follow Australian privacy laws to ensure your medical information is secure and confidential.
You can view our Privacy Policy found in the footer of our website.
Clinic Information
We are conveniently located in Wollongong CBD—please visit our contact page for our exact address and directions.
Street parking is available nearby with an accessible parking space on Market Street.
Please allow extra time to find a spot before your appointment.
*Please be aware that some street parking is metered, keep an eye on the signs in surrounds streets.
